Privacy Policy

Last updated: December 1, 2025

Thank you for visiting the website of The Performance Shift at https://www.theperformanceshift.com. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Information You Provide

We collect personal information that you voluntarily provide when you:
  • Submit a contact or inquiry form
  • Fill out lead generation forms
  • Sign up for updates or newsletters
  • Book classes, memberships, or events through Momence
  • Schedule appointments or complete intake forms through Jane
The information you provide may include your name, email address, phone number, and any other details you choose to share related to your inquiry, booking, or appointment.

Information Collected Automatically

When you visit our website, certain information is collected automatically through analytics tools. This may include:
  • Pages viewed and time spent on the site
  • Referring websites or links
  • Browser type and device information
  • Approximate geographic location
This information is collected primarily through Google Analytics and Google Search Console. It is used in aggregated form and is not used to personally identify you.

How We Use Your Information

We use the information we collect to:
  • Respond to your questions, messages, and inquiries
  • Schedule and manage classes, sessions, and appointments
  • Support your account or activity through Momence or Jane
  • Send updates, announcements, or marketing communications if you choose to receive them
  • Improve our website, services, and user experience
  • Analyze website performance and understand how visitors use our site

Third Parties That Process Your Information

We work with trusted third party service providers that help us operate our website, manage bookings, deliver services, and analyze performance. These providers may process personal information on our behalf in order to support the services we offer.

Momence

We use Momence to manage class bookings, memberships, events, and related communications. When you submit information through Momence, your data is processed and stored on Momence systems in accordance with their own privacy practices. We may access information you provide through Momence to schedule services, manage your participation, and communicate with you. You can learn more about how Momence uses data at https://www.momence.com/privacy-policy

Jane

We use Jane to manage clinical scheduling, intake forms, health history, documentation, and related communications. When you submit information through Jane, your data is processed and stored on Jane systems in accordance with their own privacy practices and any applicable health privacy laws. We access this information to provide care, manage appointments, and support your treatment. You can learn more about how Jane uses data at https://jane.app/legal/privacy-policy

Google Analytics

We use Google Analytics to understand how visitors use our website and to improve our content and user experience. Google Analytics collects information such as pages visited, time on site, browser and device type, and general geographic location using cookies and similar technologies. This information is reported to us in aggregated form and is not used to directly identify you. You can learn more about how Google uses data at https://policies.google.com/technologies/partner-sites.

Google Search Console

We use Google Search Console to monitor our search performance, troubleshoot technical issues, and understand how our site appears in Google Search results. Search Console provides aggregated data about search queries, page performance, and indexing status. It does not give us access to your personal contact information, but it may include anonymized or aggregated information about how users reach and interact with our site.

Google Tag Manager

We use Google Tag Manager to manage and deploy marketing and analytics tags on our website. Google Tag Manager itself does not collect or store personal information. It facilitates the loading of other tools, such as Google Analytics, which may collect data as described in this Privacy Policy. Each third party service provider processes your information in accordance with its own terms and privacy policy. We encourage you to review those policies if you would like more detail about how they handle your information.

Referrals to Other Providers

As part of supporting your complete athlete journey, we may refer you to other healthcare and wellness providers for specialized services. When we make a referral, we may direct you to the provider’s own website or booking system to schedule consultations or appointments. Any information you provide directly to these providers through their websites or booking platforms is collected and processed by them according to their own privacy policies, not ours. These providers operate independently. We do not control how they collect, use, or store your personal information. We encourage you to review each provider’s privacy policy before providing them with your information.