Privacy Policy

Last updated: October 2026

Thank you for visiting the website of The Performance Shift at https://www.theperformanceshift.com. We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Information You Provide

We collect personal information that you voluntarily provide when you:
  • Submit a contact or inquiry form
  • Fill out lead generation forms
  • Sign up for updates or newsletters
  • Book classes, memberships, or events through Momence
  • Schedule appointments or complete intake forms through Jane
The information you provide may include your name, email address, phone number, and any other details you choose to share related to your inquiry, booking, or appointment. When you submit an inquiry form on our website, we also ask a few short questions so we can follow up appropriately, such as the service you are interested in, who the inquiry is for, when you would like to get started, and, for some services, a general description of your goals or the area you would like to focus on. These questions are optional where noted and use general categories only. Please do not include detailed medical information in website forms. We collect health history and clinical details separately, through Jane, once you begin working with us.

Information Collected Automatically

When you visit our website, certain information is collected automatically. This may include:
  • Pages viewed and time spent on the site
  • Referring websites or links
  • Browser type and device information
  • Approximate geographic location
If you submit a form, this information may be included with your submission.

Analytics

Some of this information is collected through Google Analytics and Google Search Console. That analytics information is used in aggregated form and is not used to personally identify you.

How We Use Your Information

We use the information we collect to:
  • Respond to your questions, messages, and inquiries
  • Schedule and manage classes, sessions, and appointments
  • Support your account or activity through Momence or Jane
  • Send updates, announcements, or marketing communications if you choose to receive them
  • Improve our website, services, and user experience
  • Analyze website performance and understand how visitors use our site
  • Understand which pages and channels bring inquiries to us
We do not sell your personal information.

Third Parties That Process Your Information

We work with trusted third party service providers that help us operate our website, manage bookings, deliver services, and analyze performance. These providers may process personal information on our behalf in order to support the services we offer.

Momence

We use Momence to manage class bookings, memberships, events, and related communications. When you submit information through Momence, your data is processed and stored on Momence systems in accordance with their own privacy practices. We may access information you provide through Momence to schedule services, manage your participation, and communicate with you. You can learn more about how Momence uses data at https://www.momence.com/privacy-policy

Jane

We use Jane to manage clinical scheduling, intake forms, health history, documentation, and related communications. When you submit information through Jane, your data is processed and stored on Jane systems in accordance with their own privacy practices and any applicable health privacy laws. We access this information to provide care, manage appointments, and support your treatment. You can learn more about how Jane uses data at https://jane.app/legal/privacy-policy

Email and Business Tools

We use trusted service providers to send email updates and to organize and respond to inquiries. These providers receive only the information needed to perform these services. Email updates are sent only if you choose to receive them, and you can unsubscribe at any time using the link in any email.

Google Analytics

We use Google Analytics to understand how visitors use our website and to improve our content and user experience. Google Analytics collects information such as pages visited, time on site, browser and device type, and general geographic location using cookies and similar technologies. This information is reported to us in aggregated form and is not used to directly identify you. We do not send your form answers to Google Analytics. You can learn more about how Google uses data at https://policies.google.com/technologies/partner-sites.

Google Search Console

We use Google Search Console to monitor our search performance, troubleshoot technical issues, and understand how our site appears in Google Search results. Search Console provides aggregated data about search queries, page performance, and indexing status. It does not give us access to your personal contact information, but it may include anonymized or aggregated information about how users reach and interact with our site.

Google Tag Manager

We use Google Tag Manager to manage and deploy marketing and analytics tags on our website. Google Tag Manager itself does not collect or store personal information. It facilitates the loading of other tools, such as Google Analytics, which may collect data as described in this Privacy Policy. Each third party service provider processes your information in accordance with its own terms and privacy policy. We encourage you to review those policies if you would like more detail about how they handle your information.

Referrals to Other Providers

As part of supporting your complete athlete journey, we may refer you to other healthcare and wellness providers for specialized services. When we make a referral, we may direct you to the provider’s own website or booking system to schedule consultations or appointments. Any information you provide directly to these providers through their websites or booking platforms is collected and processed by them according to their own privacy policies, not ours. These providers operate independently. We do not control how they collect, use, or store your personal information. We encourage you to review each provider’s privacy policy before providing them with your information.

How We Protect and Keep Your Information

We use reasonable security measures to protect the information you share with us. We keep inquiry information only as long as needed to respond, follow up, and operate our business, and information provided through Momence or Jane is kept according to those services and any applicable legal requirements.

Your Choices

  • Email updates: You can unsubscribe at any time using the link in any email, or by contacting us.
  • Browser information: You can clear your browser’s site data at any time.
  • Access or deletion: You can ask us what information we have from your website inquiry, or ask us to delete it, by contacting us using the details below.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us.